Question

the following behaviors demonstrate to our patients and caregivers that we don’t just care for them but we care about them: select all that apply
connect personally, care professionally
personalize the encounter by commenting on a personal aspect of the patient’s life, for example, asking about a family member or a hobby
acknowledge special occasions by celebrating veteran’s status or birthdays
rush through the visit

Explanation:

Connecting personally and caring professionally shows empathy. Personalizing the encounter and acknowledging special occasions also show that one cares about the patient. Rushing through the visit implies lack of concern.

Answer:

Connect personally, care professionally
Personalize the encounter by commenting on a personal aspect of the patient’s life, for example, asking about a family member or a hobby
Acknowledge special occasions by celebrating Veteran’s status or birthdays