Question

identify the communication flow as:

• vertical−downward
• vertical−upward
• horizontal
• grapevine

\hank, here is the report you asked me to complete. let me know if i need to make any changes.\
\janet, will you please hold this so i can put it together—the way i help you all the time?\
\tyler, have you heard that president flynn is using the company jet to take his mistress out on dates?\
\jackson, i just closed a larger sales order with tyson, but i had to guarantee delivery by next tuesday. can you produce 100 units on time?\
\hi jamal, please take this over to the mail room right away for me.\

vertical−upward
grapevine
horizontal
vertical−downward

Explanation:

1. The first message is from a subordinate to Hank (a superior), so it flows upward in the hierarchy.
2. The second message is between peers (Janet and the speaker, who help each other regularly), so it is horizontal communication.
3. The third message is unconfirmed, informal gossip about a company leader, which fits grapevine communication.
4. The fourth message is between peers in different departments (sales and production), so it is horizontal communication.
5. The fifth message is from a superior to Jamal (a subordinate), so it flows downward in the hierarchy.

Answer:

• "Hank, here is the report you asked me to complete. Let me know if I need to make any changes." → Vertical-upward
• "Janet, will you please hold this so I can put it together—the way I help you all the time?" → Horizontal
• "Tyler, have you heard that President Flynn is using the company jet to take his mistress out on dates?" → Grapevine
• "Jackson, I just closed a larger sales order with Tyson, but I had to guarantee delivery by next Tuesday. Can you produce 100 units on time?" → Horizontal
• "Hi Jamal, please take this over to the mail room right away for me." → Vertical-downward