Question

julia uses her hands to give directions to a store while simultaneously telling cindy how to get there. this nonverbal function, which clarifies meaning, is referred to as _______.

• substituting
• complementing
• regulating
• contradicting

Explanation:

To solve this, we analyze each option:

• Substituting: Nonverbal behavior replaces verbal communication (e.g., a wave instead of "hello"). This is not the case here as Julia is still talking.
• Complementing: Nonverbal behavior clarifies or adds to the verbal message. Julia's hand gestures (nonverbal) clarify the verbal directions, so this fits.
• Regulating: Nonverbal behavior controls the flow of communication (e.g., raising a hand to stop someone). Not applicable here.
• Contradicting: Nonverbal behavior opposes the verbal message (e.g., saying "I'm happy" while frowning). Julia's gestures support the verbal directions, not contradict.

Answer:

B. complementing