Question

match each term with its correct meaning. write the letter of the definition ne 1. verbal communication 2. non-verbal communication 3. tone of voice 4. eye contact 5. body language 6. active listening 7. professional etiquette definitions: a. using words to share ideas. b. showing attention by focusing, nodding, and responding appropriate c. rules for polite behavior in the workplace. d. how something is said, which shows feelings or attitude. e. facial expressions, gestures, and posture. f. looking directly at a person to show confidence and respect. g. using body movements and signals instead of words.

Explanation:

1. Verbal Communication: Uses words (def a).
2. Non - Verbal Communication: Uses body signals (def g).
3. Tone of Voice: How said (def d).
4. Eye Contact: Looking at person (def f).
5. Body Language: Facial, gestures, posture (def e).
6. Active Listening: Focus, nod, respond (def b).
7. Professional Etiquette: Workplace polite rules (def c).

Answer:

1. Verbal Communication - a. Using words to share ideas.
2. Non - Verbal Communication - g. Using body movements and signals instead of words.
3. Tone of Voice - d. How something is said, which shows feelings or attitude.
4. Eye Contact - f. Looking directly at a person to show confidence and respect.
5. Body Language - e. Facial expressions, gestures, and posture.
6. Active Listening - b. Showing attention by focusing, nodding, and responding appropriate.
7. Professional Etiquette - c. Rules for polite behavior in the workplace.