QUESTION IMAGE
Question
multiple choice question
which of the following is used by sales representatives to close sales and by journalists to prod reluctant interviewees into responding?
o silent probes
o leading questions
o open questions
o nudging probes
Silent probes involve pausing after a statement or question, which can pressure the other - party (like a customer or interviewee) to respond. Sales representatives use it to encourage customers to commit to a purchase, and journalists use it to get reluctant interviewees to talk. Leading questions guide the response in a certain direction, open - questions are broad and don't have this persuasive closing effect, and nudging probes are not as well - known in this context as silent probes.
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A. silent probes