Question

name: fenyn madi date: multiple choice — circle the best answer 1. effective communication helps to: a) prevent conflicts b) build relationships c) improve how others perceive you d) all of the above 2. which activity demonstrates the importance of clear communication? a) role - play scenarios b) back - to - back drawing c) watching a video clip d) silent reflection 3. which is not a part of active listening? a) interrupting to give advice b) asking clarifying questions c) paying full attention d) using body language 4. communication style where someone avoids decision making: a) assertive b) passive c) aggressive d) passive - aggressive 5. which communication style is considered the “preferred method”? a) aggressive b) assertive c) passive d) passive - aggressive 6. an aggressive communicator may come across as: a) respectful b) hostile c) quiet d) unclear 7. which statement is an assertive “i - statement”? a) “you never help with homework.” b) “i feel stressed when i have too much work to do.” c) “you are making me angry.” d) “stop being lazy.” 8. which is not a speaking strategy? a) organize your thoughts b) use gestures c) use i - statements d) ignore body language 9. in step 1 (examine the context), we change communication styles depending on: a) our mood b) the person and situation c) what’s on tv d) none of the above 10. tone, pitch, body language, facial expressions, and eye contact are all part of: a) active listening b) verbal and nonverbal skills c) assertive speaking d) passive style 11. which of the following is an example of a need statement? a) “you need to do better work.” b) “i can’t believe you’re slacking.” c) “i need the work to be equally divided.” d) “why aren’t you helping?”

Explanation:

1. Effective communication has multiple benefits like preventing conflicts, building relationships and improving self - perception, so all options are correct.
2. Role - play scenarios require clear communication to be effective.
3. Interrupting to give advice is not part of active listening as it disrupts the speaker.
4. Passive communicators avoid decision - making.
5. Assertive communication is the preferred method as it balances self - expression and respect for others.
6. Aggressive communicators come across as hostile.
7. "I feel stressed when I have too much work to do." is an assertive "I - statement" as it focuses on one's own feelings.
8. Ignoring body language is not a speaking strategy.
9. In step 1 (examine the context), we change communication styles depending on the person and situation.
10. Tone, pitch, body language etc. are part of verbal and non - verbal skills.
11. "I need the work to be equally divided." is a need statement as it clearly states a need.

Answer:

1. D. All of the above
2. A. Role - play scenarios
3. A. Interrupting to give advice
4. B. Passive
5. B. Assertive
6. B. Hostile
7. B. "I feel stressed when I have too much work to do."
8. D. Ignore body language
9. B. The person and situation
10. B. Verbal and non - verbal skills
11. C. "I need the work to be equally divided."