Question

a non - performance consideration for considering rewards include all except
job seniority.
95 percent customer service satisfaction survey results.
job title.
membership to local country club.
weekend shift.
question 8
1.4 pts
dr. carroll carefully chose the final exams written by her best students to read first. they all received excellent grades. after these, she read the rest of the exams and graded most of them average or worse. this is an example of perceptual error.
recency
central tendency
halo
contrast effects
leniency

Explanation:

For the first question, job seniority, job title, membership to local country - club, and weekend shift are non - performance related factors for rewards. Customer service satisfaction is a performance measure. For the second question, Dr. Carroll's grading behavior is an example of the halo effect. The initial positive impression of her best students (the "halo") influenced her subsequent grading of other students.

Answer:

First question: B. 95 percent customer service satisfaction survey results
Second question: C. halo