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question 21 a support worker understands the impact of diversity in communication. which of the following describes how a support worker should approach mrs. dacosta, who speaks very little english? ch:7 use only english around her so that she will be forced to learn it. use abbreviations to keep your sentences short and sweet. note that she does use the english word “owie” for pain; begin using that word when referring to pain she might be having so that she will understand you. speak slowly and distinctly so she will understand better.
When communicating with someone with limited English, speaking slowly and distinctly aids understanding. Other options may be inappropriate or counter - productive.
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Speak slowly and distinctly so she will understand better.