Question

question
you see that youre receiving an internal call from a colleague, though you dont recognize the number.
what is the best thing to say first?
select only one answer
a question to find out what the caller needs, such as, \what can i do for you?\
a greeting, such as \good morning!\ followed by \this is your first name.\
a question to find out whos calling, such as, \whos calling, please?\
an announcement of who theyve called, such as \youve reached your first name in the name of your department department.\

Explanation:

In business - related communication, starting with a greeting and self - introduction is a professional and polite way to answer an internal call. It sets a positive tone for the conversation.

Answer:

B. A greeting, such as "Good morning!" followed by "This is [your first name]."