Question

read this passage: fletchers books is a large and well - known used bookstore in the williams county area. at fletchers, we appreciate our customers and promise to treat them with respect, providing them with excellent service and great value. at fletchers, a satisfied customer is a customer for life! based on the information from the companys website, which information should you highlight in your cover letter? a. your favorite genre of book b. your excellent customer service skills c. your proximity to williams county d. your interest in used books

Explanation:

The bookstore emphasizes treating customers with respect and providing excellent service. Highlighting your own excellent customer - service skills would align with their values.

Answer:

B. Your excellent customer service skills