Question

select all that apply
from the following list of statements, select all that are true of sales analysts.
they process information provided by a customer relationship management system.
they focus on the past rather than the future.
they are in charge of training the sales force in the most modern sales and negotiations techniques.
they are responsible for the collection and analysis of sales data.
their goal is to improve business relationships.
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Explanation:

Sales analysts leverage CRM systems to access sales-related data, and their core function is gathering and analyzing sales data to inform decisions. They focus on both past performance and future forecasting, not just the past. Training the sales force falls to sales trainers/coaches, not analysts, and improving business relationships is typically the role of account managers, not sales analysts.

Answer:

• They process information provided by a customer relationship management system.
• They are responsible for the collection and analysis of sales data.