Question

test: question 2
if you log into incident iq through classlink (option #2), which folder must you select to find the application?
a) aldine isd eportal
b) it support services
c) livechat
d) work orders - incident iq

Explanation:

Incident IQ is an IT support/helpdesk application, so it is located in the folder dedicated to IT support services within ClassLink. The other options are either the main portal, a specific feature of the tool, or the tool itself, not the folder containing it.

Answer:

B) IT Support Services