Question

\emotional triggers are everywhere. some employees had to spend years following the bombing re-creating documents, procedures, and records that were destroyed. sometimes, simply finding a report by a colleague who was killed, or seeing a picture in a newsletter, produced a flood of tears. many managers -- some of whom werent even around at the time of the bombing -- cant understand why people are so affected.
what is the main idea of this passage?
an act of domestic terrorism happened in oklahoma city.
it was hard for government agencies to return to providing services to taxpayers.
this example of terrorism impacted only those residents of oklahoma city.
terrorism can lead to significant emotional pain long after the event.

Explanation:

The passage focuses on how, years after a bombing (a terrorist act), employees still experience strong emotional reactions to reminders of the event, even as some managers fail to understand this lingering impact. The other options are incorrect: the passage does not center on stating the bombing occurred, nor on service disruptions, and it notes the impact on employees (not just residents). The core is the long-term emotional toll of terrorism.

Answer:

D. Terrorism can lead to significant emotional pain long after the event.