Question

a user reports that he is unable to access data on an external hard - drive. you investigate the problem and determine that the cable connection to the hard - drive is damaged. you replace the cable. which of the following actions should you take next?

test the monitor.

document the problem and solution.

reinstall the operating system.

create a vision plan.

Explanation:

When a user can't access data due to a damaged cable connection, the first step is to fix the physical issue. Testing the solution (re - laying the cable) is the next logical step to ensure the problem is resolved.

Answer:

Test the solution.