Question

what are the first things you will do to manage long self checkout lines? (select all that apply.) report the issue to your store leader. greet customers and fill registers nearest to the exit. check if tri - lights and registers are functioning properly to indicate a mechanical issue. find a supervisor to open and direct customers to staff lane registers.

Explanation:

1. Reporting to the store - leader helps in getting higher - level support and coordination.
2. Checking the functionality of tri - lights and registers can identify if technical problems are causing the long lines.
3. Finding a supervisor to open and direct customers to staff lane registers can distribute the customer flow and reduce waiting time. Greeting customers and filling registers nearest to the exit is not the most immediate action for managing long lines as it doesn't address the root causes like reporting, technical checks, or flow - redirection.

Answer:

Report the issue to your store leader.
Check if tri - lights and registers are functioning properly to indicate a mechanical issue.
Find a supervisor to open and direct customers to staff lane registers.