Question

you are the manager in charge of maintaining desktop computers. a user reports that she cant turn her computer on. after some investigation, you find that the power supply is malfunctioning. which of the following actions should you perform next? for the problem. create an action plan. document the problem. determine whether escalation is required.

Explanation:

When a problem like a malfunctioning power - supply is found, the first step among the given options is to document the problem. This helps in maintaining a record of the issue for future reference, tracking, and for effective communication with other team members or higher - ups if needed. Creating an action plan and determining escalation are steps that come after proper documentation.

Answer:

Document the problem.