Question

1. which of the following examples shows active listening skills? a. looking at your watch and tapping your foot. b. speaking to the person next to you and wearing headphones. c. texting your friends or taking a selfie. d. making eye contact, shaking your head, or making facial expressions. 18. which of the following statements would be acceptable in professional correspondence? a. thank you for speaking with me yesterday. b. thx! ur my bff! c. i knew ya had my back. d. that was cool of you. 19. what is informational written correspondence? a. group correspondence requiring two - way information exchange b. written correspondence between groups of people c. two - way communication presented to only one person d. written communication in which information is being transferred one way match the types of communication systems to their definition. 20. often called self - reflection, communication occurs only internally a. dyadic b. group c. intrapersonal 21. communication between two people d. mass media 22. communication among a selected group of people e. social media 23. communication in which information is transferred to a broad and diverse public audience 24. communication through publicly available websites and the use of applications that enable users to share content and engage in networking

Explanation:

1. Active listening involves showing engagement. Making eye - contact, shaking head or making facial expressions shows interest. The other options are distractions.
2. In professional correspondence, formal language is used. "Thank you for speaking with me yesterday" is formal, while the others are too informal.
3. Informational written correspondence is one - way transfer of information.
4. Self - reflection or internal communication is intrapersonal.
5. Communication between two people is dyadic.
6. Communication among a selected group is group communication.
7. Transfer of information to a broad public is mass media communication.
8. Communication through publicly available websites for sharing content is social media communication.

Answer:

1. D. Making eye contact, shaking your head, or making facial expressions.
2. A. Thank you for speaking with me yesterday.
3. D. Written communication in which information is being transferred one way.
4. C. Intrapersonal
5. A. Dyadic
6. B. Group
7. D. Mass media
8. E. Social media