Question

4 — being a serious and open-minded listener
learning objective: explain how resisting distractions, listening actively, and practicing open-mindedness can increase listening effectiveness.
which of the following best describes what it means to be empathetic toward a speaker?
a.) to judge the speaker based on ones own beliefs
b.) to color the speakers perspective with ones own
c.) to put oneself in the speakers shoes and see the issue from that perspective
d.) to work to understand what the speaker says from ones own point of view

Explanation:

Empathy involves understanding and sharing the feelings of another. Putting oneself in the speaker's position is a key - aspect of empathy, as it allows one to view things from their perspective. Options a, b, and d involve imposing one's own beliefs or perspective rather than truly empathizing.

Answer:

C. To put oneself in the speaker's shoes and see the issue from that perspective