Question

carlos is a business owner who is changing his main means of internal communication. what does this most likely mean? he is going to start talking to his workers more positively. he is planning to make his inner dialogue more encouraging. he is hiring outside consultants to advise his employees. he is replacing email with a direct messaging application.

Explanation:

The question refers to changing the main means of internal communication in a business context. Options about positive - talking, inner - dialogue, and hiring consultants are not about changing the communication medium. Replacing email with a direct messaging application is a change in the main means of internal communication.

Answer:

He is replacing email with a direct messaging application.