Question

1. a client asks for a lawyers personal cell number, but youre told that information is confidential.

a. politely decline and explain the information is private
b. give it out since it could lead to a big opportunity
c. wait until no one is looking and text the number
d. tell the client youll ask and get back to them, but never follow up

1. you borrow a coworkers tool. what should you do?

a. return it when you feel like it
b. give it back dirty and worn out
c. keep it in case you need it again
d. return it promptly and in good condition

1. a team member keeps submitting messy work, and youre getting blamed by management.

a. ignore it and hope it stops
b. talk to the team member privately and offer support
c. yell at them in front of others
d. blame them publicly in the next meeting

1. your boss asks about a task you forgot to do yesterday.

a. blame someone else for the mistake
b. be honest and offer to fix it right away
c. pretend you did it and hope no one checks
d. say you werent trained on how to do it

Explanation:

1. Confidentiality must be respected. 10. Returning borrowed items promptly and in good - condition is proper. 11. Private communication is best for team issues. 12. Honesty is the best policy.

Answer:

1. A. Politely decline and explain the information is private
2. D. Return it promptly and in good condition
3. B. Talk to the team member privately and offer support
4. B. Be honest and offer to fix it right away