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Question
jasons friend lola has a problem. what action should jason take to let lola know that he is there for her?
repeat the important ideas he hears lola saying.
interrupt lola with ideas on how to solve her problem.
assume he understands the basis for lolas problem.
make lola comfortable by avoiding eye contact.
To show support, active listening techniques like repeating important ideas (reflective listening) help validate Lola's feelings and show engagement. Interrupting, assuming understanding, or avoiding eye contact are not supportive; interrupting dismisses her chance to express, assuming understanding is presumptive, and avoiding eye contact can seem uncaring.
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A. Repeat the important ideas he hears Lola saying.