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Question
kevin didnt hear the last half of angelas speech, because he was thinking about how he disagreed with something she said. he then decided the majority of the information she presented didnt apply to him. this is an example of a failure to
a. listen with empathy
b. listen for total meaning
c. listen ethically
d. listen with an open mind
Kevin tuned out Angela's speech after disagreeing with a point, then dismissed her remaining information instead of engaging with it. This matches failing to keep an open mind, as he closed himself off to her full message due to initial disagreement. The other options don't fit: empathetic listening focuses on understanding feelings, total meaning is about grasping full context (he didn't try), and ethical listening relates to respectful engagement (the core issue here is closed-mindedness).
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d. listen with an open mind