1. making meetings last longer than they were scheduled is a good way to show that you are a diligent person that wants to encourage others to work hard, too.
a. true
b. false
2. if the content of a speech or conversation is technical in nature, including lots of data such as numbers, be sure to _.
a. take notes
b. ask others to summarize
c. check to see if the information is true
d. have the speaker repeat the key information
3. when is the best place and time to give assembly instructions to the team?
a. in a quiet place when they are fresh and not too tired
b. in the lunchroom while they are eating
c. in the work area right at the end of their shift before they go home
d. in the break room while people are getting snacks and watching tv
4. what of the following is banned in some workplaces because it can cause wasted time, accidents, and the theft of intellectual property?
a. pagers
b. watches
c. hearing aids
d. cell phones
5. when making a telephone call, start by _.
a. making small talk
b. explaining the purpose of your call
c. identifying yourself
d. asking who you are talking to
2.0.0 reading and writing
objective
describe good reading and writing skills and their relationship to job performance.
a. describe the importance of good reading and writing skills.
b. describe job - related reading requirements and identify good reading skills.
c. describe job - related writing requirements and identify good writing skills.

Question

1. making meetings last longer than they were scheduled is a good way to show that you are a diligent person that wants to encourage others to work hard, too.
  a. true
  b. false
2. if the content of a speech or conversation is technical in nature, including lots of data such as numbers, be sure to _.
  a. take notes
  b. ask others to summarize
  c. check to see if the information is true
  d. have the speaker repeat the key information
3. when is the best place and time to give assembly instructions to the team?
  a. in a quiet place when they are fresh and not too tired
  b. in the lunchroom while they are eating
  c. in the work area right at the end of their shift before they go home
  d. in the break room while people are getting snacks and watching tv
4. what of the following is banned in some workplaces because it can cause wasted time, accidents, and the theft of intellectual property?
  a. pagers
  b. watches
  c. hearing aids
  d. cell phones
5. when making a telephone call, start by _.
  a. making small talk
  b. explaining the purpose of your call
  c. identifying yourself
  d. asking who you are talking to
2.0.0 reading and writing
objective
describe good reading and writing skills and their relationship to job performance.
  a. describe the importance of good reading and writing skills.
  b. describe job - related reading requirements and identify good reading skills.
  c. describe job - related writing requirements and identify good writing skills.

Accepted Answer

# Brief Explanations:
1. Making meetings longer than scheduled is often unproductive and can be a sign of poor time - management, not diligence. So it's false.
2. When dealing with technical content with lots of data, taking notes helps in retaining and processing the information.
3. Giving assembly instructions in a quiet place when team members are fresh is ideal for better understanding and focus.
4. Cell phones can cause distractions, wasted time, and potential security issues like intellectual property theft in some workplaces.
5. When making a phone call, starting by identifying yourself is a basic courtesy and helps in clear communication.
# Answer:
1. b. False
2. a. take notes
3. a. In a quiet place when they are fresh and not too tired
4. d. Cell phones
5. c. identifying yourself

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