Question

multiple choice 5 points
an employee who answers phone calls and manages the office schedule works in
administrative services.
human resource management.
general management.
operations management.

multiple choice 5 points
employees who have supervisory responsibilities for part or all of the business work in
merchandising.
business information management.
securities and investments.
general management.

Explanation:

First Multiple Choice Question

Administrative services involve tasks like answering phone calls and managing office schedules. Human resource management focuses on employee - related policies, general management is broader strategic oversight, and operations management is about production/service processes. So the correct option is the one related to administrative services.

General management is about supervising part or all of a business. Merchandising is about product sales and display, business information management is about data/information handling in business, and securities and investments are about financial assets. So the correct option is related to general management.

Answer:

A. administrative services.

Second Multiple Choice Question