Question

multiple select question
select all that apply
which of the following statements about communication technology are true? (choose every correct answer.)

new opportunities for people to communi-
cate are regularly created by technology.

effective listening can be reduced if a per-
son relies too much on communication
technology.

communication technology such as mobile
phones and email should be used as the
primary or sole means of communication.

communication technology can be a barrier
to effective listening.

need help? review these concept resources.

Explanation:

• For the first option: Technology (like social media, video calls) constantly creates new communication ways (e.g., instant global messaging), so this is true.
• Second option: Over - relying on tech (e.g., texting instead of in - person) can make people less engaged in active listening, reducing effective listening, so this is true.
• Third option: Relying solely on tech (like only using email/mobile) ignores non - verbal cues and in - person interaction benefits, so it shouldn't be primary/sole, this is false.
• Fourth option: Tech can cause distractions (e.g., notifications during a conversation) or misinterpretation (lack of tone in text), acting as a barrier to effective listening, so this is true.

Answer:

A. New opportunities for people to communicate are regularly created by technology.
B. Effective listening can be reduced if a person relies too much on communication technology.
D. Communication technology can be a barrier to effective listening.