Question

the process of sending and receiving messages with words defines ______.
a. verbal communication
b. nonverbal communication
c. open communication
d. empty communication

please select the best answer from the choices provided

a
b
c
d

Explanation:

To solve this, we analyze each option:

• Option a: Verbal communication is defined as the process of sending and receiving messages using words (either spoken or written).
• Option b: Nonverbal communication involves sending/receiving messages without words (like body language, gestures, etc.), so this is incorrect.
• Option c: Open communication refers to a style where information is shared freely and transparently, not specifically about using words, so this is incorrect.
• Option d: Empty communication has no real content or meaning, which is not related to the definition of using words for messaging, so this is incorrect.

Answer:

A. verbal communication