Question

question 3 of 10
______ is a method of eliminating a problem through negotiation and
mediation.

a. consequences

b. conflict resolution

c. reflective listening

d. prioritizing

Explanation:

• Option A: Consequences refer to the results or effects of an action, not a method to eliminate a problem through negotiation/mediation.
• Option B: Conflict resolution is the process of resolving disputes or problems, often using negotiation and mediation to reach a solution.
• Option C: Reflective listening is a communication technique to understand others, not a problem - elimination method via negotiation/mediation.
• Option D: Prioritizing is about ordering tasks by importance, not related to problem elimination through negotiation/mediation.

Answer:

B. Conflict resolution