Question

question 7 (10 points)
the passage discusses the limitations of computers, particularly their inability to understand sarcasm. how might this limitation affect a computers ability to accurately process and respond to customer feedback collected from social media?

a the computer will ask a human to review each comment, ensuring that all sarcasm is correctly identified.

b the computer may misinterpret sarcastic comments as genuine, leading to inaccurate sentiment analysis and flawed business decisions.

c the computer will ignore all comments from social media, recognizing that it cannot accurately interpret human emotions.

d the computer will automatically flag all comments as potentially sarcastic, ensuring that no misinterpretations occur.

Explanation:

Computers lacking the ability to understand sarcasm may take sarcastic customer - feedback on social media as genuine, skewing sentiment analysis and business decisions. Option a is not practical as it's not feasible for a computer to ask a human for every comment. Option c is extreme as ignoring all social - media comments is not a common response. Option d is also extreme as flagging all comments as potentially sarcastic is over - cautious.

Answer:

B. The computer may misinterpret sarcastic comments as genuine, leading to inaccurate sentiment analysis and flawed business decisions.