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question 11 flag question a nurse is conducting a health assessment interview with a client. what action should the nurse take to build rapport and trust with currently selected: b a provide frequent interruptions to show active engagement. b use open - ended questions to encourage client expression. c use medical terminology to convey expertise. d offer advice to guide the clients decision - making.
Open - ended questions allow clients to express their thoughts and feelings freely, which helps in building rapport and trust. Frequent interruptions are unhelpful, using medical jargon can be confusing, and offering advice too soon may not build trust as effectively.
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B. Use open - ended questions to encourage client expression.