Question

skill review
directions: read the passage below. then choose the best answer to each question.
from: elena santarpio
to: janet johnson
subject: ivan chu - recommendation for promotion to grill cook
dear ms. johnson,
i understand it is seaside cafés policy that employees must have at least two years of kitchen experience in order to become a grill cook. however, even though ivan chu has worked in our restaurant for only one year, i believe that he should be promoted to the grill.
the rationale for the restaurants policy is that grill cooks need two years to demonstrate they can keep up with the fast pace of the kitchen. however, ivan has already proved that he can keep up. as shift supervisor at seaside café, i have had the opportunity to observe him in several jobs. he started delivering orders and then bused tables before deciding he wanted to learn to cook. after minimal instruction, he has proved himself to be a fast worker and an excellent fry cook.
grill cooks are required to have a strong work ethic. ivan fits the bill. he is always punctual, volunteers to cover his coworkers shifts, and takes his job very seriously.
i strongly urge you to promote ivan. he is a great asset to the café and will be even more valuable on the grill.
sincerely,
elena santarpio

1. what is elena santarpio trying to persuade janet johnson to agree with?

a. ivan chu has a strong work ethic.
b. ivan chu should be promoted to grill cook.
c. ivan chu has worked at the restaurant for a year.
d. ivan chu is never late for work and takes his job seriously.

1. what is the opposing position that elena santarpio refutes to strengthen her position?

a. grill cooks are required to have a strong work ethic.
b. ivan chu has already had too many jobs in the restaurant.
c. grill cooks need to demonstrate they can keep up with the fast pace of the kitchen.
d. employees must have at least two years of kitchen experience to become a grill cook.

Explanation:

1. For question 1: The email's subject line states it's a recommendation for Ivan Chu's promotion to grill cook, and the closing explicitly urges Janet to promote Ivan. The other options are supporting details, not the main persuasion point.
2. For question 2: Elena opens by noting the café's policy requires 2 years of kitchen experience for grill cook (Ivan only has 1), then refutes this by showing Ivan already meets the policy's underlying requirement of keeping up with the kitchen pace. The other options do not represent the opposing position she addresses.

Answer:

1. B. Ivan Chu should be promoted to grill cook.
2. D. Employees must have at least two years of kitchen experience to become a grill cook.