Question

teamwork scenario
gina works at a shoe store. every shift, she reports to a floor manager, ed. ed is in charge of displays and where to put certain shoes. samantha is the general manager, ed’s boss. one night, ed asks gina to move a display closer to the front door, so that customers walking by can see it. while moving the display, samantha asks gina what she is doing. gina explains, and then samantha tells gina to put the display elsewhere. following samantha’s instructions, gina moves the display a second time. later on, ed sees the display and gets mad at gina. gina explains, but ed tells her she should have also talked to him. at the end of her shift, gina apologises to ed for not letting him know about samantha’s changes.
select two things that gina did well.

• she apologized for her lack of communication
• she followed the instructions of the general manager.
• she quit her job when corrected.
• she did not communicate the changes to ed.

Explanation:

1. For "She apologized for her lack of communication": Gina recognized her mistake of not informing Ed about the change and apologized, which shows accountability and good communication recovery.
2. For "She followed the instructions of the General Manager": When Samantha (General Manager) gave a new instruction, Gina followed it, showing she respects the chain of command and follows orders from higher - up management.

The option "She quit her job when corrected" is incorrect as there's no indication she quit. The option "She did not communicate the changes to Ed" is a mistake she made, not something she did well.

Answer:

A. She apologized for her lack of communication
B. She followed the instructions of the General Manager