Question

which of the following exhibits how a medical assistant should advise a patient at check - out when the provider recommends a follow - up visit?

• \the provider recommends that you come in for a follow - up visit. we will schedule the appointment before you leave.\
• \the provider recommends that you come in for a follow - up visit. please call the organization to schedule it when you have a chance.\
• \the provider recommends that you come in for a follow - up visit. you can stop by the organization at your convenience to set this up.\
• \your provider recommends that you come in for a follow - up visit. just log in to our portal and you can schedule your appointment.\

Explanation:

To determine the correct option, we analyze the role of a medical assistant at check - out when a follow - up is recommended. The medical assistant should facilitate the scheduling process before the patient leaves. Option 1 ("The provider recommends that you come in for a follow - up visit. We will schedule the appointment before you leave.") aligns with this responsibility as it ensures the appointment is set up immediately, which is efficient for the patient and follows proper medical office procedures. Other options either delay scheduling (like option 2 suggesting to call later, option 3 suggesting to stop by at convenience, or option 4 suggesting to log in later) and are less in line with the promptness expected at check - out.

Answer:

1. "The provider recommends that you come in for a follow - up visit. We will schedule the appointment before you leave."