Question

8 of 15 select the emphasis strategy that will best improve the following sentence: mcreilly’s loves serving customers 24 hours a day, 7 days a week!
∘ avoid using exclamation marks
∘ avoid giving a company an emotional response
∘ use simple language

Explanation:

To improve the sentence's emphasis, we analyze each option:

• "Avoid using exclamation marks" would reduce emphasis, not improve it.
• "Avoid giving a company an emotional response" is incorrect because the original sentence's emotional tone (using "loves" and "!") is part of its emphasis, and removing emotional response wouldn't improve emphasis here.
• "Use simple language" is not relevant to emphasis improvement for this sentence. Wait, actually, re - evaluating: The original sentence has an exclamation mark and an emotional verb "loves". But among the options, the most appropriate for improving emphasis (or rather, correcting the emphasis approach) is "avoid giving a company an emotional response" is wrong. Wait, no, let's re - think. The sentence is about a company's statement. A company's communication should be more professional. Giving an emotional response (like "loves") is not appropriate for a business - like emphasis. Wait, the question is about emphasis strategy to improve the sentence. Let's re - analyze each option:

1. "Avoid using exclamation marks": Exclamation marks can add emphasis, but in a business context, over - using them can seem unprofessional. But the question is about improving the sentence's emphasis. If we avoid exclamation marks, we might lose emphasis, so this is not for improvement.

1. "Avoid giving a company an emotional response": A company's message should be more objective and professional. Using "loves" (an emotional response) is not appropriate. So avoiding giving a company an emotional response would make the sentence more appropriate (and in terms of emphasis, it would make the emphasis on the service availability rather than the emotional tone of the company), so this is the correct strategy.

1. "Use simple language": The original sentence's language is simple, so this is not a relevant strategy for improvement.

Answer:

B. avoid giving a company an emotional response