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Question
the chart has two parts. the upper part has the following labels: stonewalling, paraphrasing, empathizing, supporting, analyzing, advising. the lower part has the following descriptions: restating in your own words what the speaker has said, demonstrating that you understand and share the speakers feelings, suggesting what the speaker should think, feel, or do, offering your perspective by explaining your opinions and experiences, agreeing with the speaker, saying nothing and showing little or no facial expression. there are arrows between the upper labels and the lower descriptions, requiring matching.
Match each communication term to its definition by identifying the core action of each term:
- Stonewalling involves withdrawing from communication with no engagement.
- Paraphrasing is restating a speaker's words in your own.
- Empathizing focuses on acknowledging and sharing the speaker's feelings.
- Supporting means agreeing with and validating the speaker.
- Analyzing includes sharing your perspective via opinions/experiences.
- Advising is suggesting actions or perspectives for the speaker.
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- Stonewalling: Saying nothing and showing little or no facial expression
- Paraphrasing: Restating in your own words what the speaker has said
- Empathizing: Demonstrating that you understand and share the speaker's feelings
- Supporting: Agreeing with the speaker
- Analyzing: Offering your perspective by explaining your opinions and experiences
- Advising: Suggesting what the speaker should think, feel, or do