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donna is having a conversation with michael about a new vacation policy…

Question

donna is having a conversation with michael about a new vacation policy at work. donna strongly disagrees with most of michael’s opinions. which is the best way for donna to handle the situation? a) donna should interrupt michael often and forcefully present her own point of view. b) donna should listen quietly without responding to avoid starting an argument. c) donna should pay careful attention to michael and then ask a follow up question. d) donna should make mental notes of how she will disagree when michael stops talking.

Explanation:

Brief Explanations

The most constructive way to handle a disagreement in a workplace conversation is to first listen fully to the other person's perspective, then engage thoughtfully. Option A is confrontational and rude. Option B does not foster productive dialogue. Option D focuses only on planning to disagree instead of understanding. Option C encourages active listening first, then asking a follow-up question to clarify or engage, which is the best approach for respectful, effective communication.

Answer:

C) Donna should pay careful attention to Michael and then ask a follow up question.