Question

elements of personal communication
according to the chart, what are the two most important aspects of personal communication?
○ spoken words and tone of voice
○ tone of voice and nonverbal cues
○ spoken word and nonverbal cues
○ all are equally important.
(chart: x - axis: spoken words, tone of voice, nonverbal cues; y - axis: percentage of communication, with spoken words bar ~5, tone of voice bar ~38, nonverbal cues bar ~54)

Explanation:

To determine the two most important aspects, we analyze the bar graph. The "Tone of voice" bar has a higher percentage than "Spoken words", and "Nonverbal cues" has the highest percentage. So comparing the options, "tone of voice and nonverbal cues" matches the two highest - percentage aspects.

Answer:

B. tone of voice and nonverbal cues