Question

5
johanna is responsible for setting goals and planning at a medium - sized company. her job title is director of communications. what level of manager is johanna?
a. operational manager
b. executive director
c. top - level manager
d. middle manager

Explanation:

Middle managers oversee specific departments (like communications), set departmental goals, and plan for their team's work, which matches Johanna's role as director of communications. Operational managers handle day-to-day tasks, top-level/executive directors set company-wide strategy, which does not align with her described responsibilities.

Answer:

D. Middle manager