Question

multiple choice 2 points
when receiving constructive feedback from a supervisor, which response shows the highest emotional intelligence?
defending your actions and explaining why theyre wrong.
silently accepting the feedback without discussion.
immediately promising to change everything mentioned.
listening openly and asking clarifying questions to understand better.

Explanation:

Emotional intelligence involves self - awareness, self - regulation, motivation, empathy, and social skills. Listening openly and asking clarifying questions shows self - regulation (not reacting defensively), empathy (trying to understand the supervisor's perspective), and social skills (effective communication). Defending actions is defensive, silent acceptance may not lead to real understanding, and immediately promising to change everything may be an overreaction.

Answer:

Listening openly and asking clarifying questions to understand better.