Question

a pharmacy technician is assisting a customer picking up a new prescription that requires a medication guide. which of the following actions should the technician take? offer to counsel the customer with any questions they may have. call the pharmacist to counsel the patient on their new prescription. read the medication guide to the customer. sign the signature log for the customer after they pick up the prescription.

Explanation:

Pharmacy technicians are not licensed to provide counseling on medications. The pharmacist is the one responsible for counseling patients on new prescriptions. Reading the Medication Guide to the customer is not the best - practice as the customer can read it themselves, and signing the signature log for the customer is improper. The technician should call the pharmacist to counsel the patient.

Answer:

B. Call the pharmacist to counsel the patient on their new prescription.