Question

question 8 of 10 when is it more professional not to send a business email? a. as a cover letter for an attachment. b. when a number of people should be included. c. when the content is highly sensitive or emotional. d. when a written record is needed.

Explanation:

High - sensitivity or emotional content may be misinterpreted in email. In - person or phone communication is better for such cases.

Answer:

C. When the content is highly sensitive or emotional.