Question

scenario:
mr. johnson needs to request his 10-year-old daughter’s allergy test results from her pediatrician for a school health form.

question:
what two essential procedural steps must mr. johnson take to properly initiate this request?

a. confirm he has legal authority to access his daughter’s records
b. identify the specific the exact records he needs (e.g., allergy test results)
c. call the clinic and demand the records be immediately emailed.
d. have the school nurse call the clinic to request the records on his behalf.
e. submit a general request for her entire 10-year medical history.

5
scenario:
after submitting a request for his daughter’s medical records, mr. johnson receives a denial letter stating: “missing authorization”.

question:
what are appropriate next steps mr. johnson should take to resolve the issue? (select two)

a. confirm he has the legal right to access his daughter’s records
b. demand immediate release of the records without documentation
c. attempt to access the system through unauthorized means
d. provide the required consent or legal documentation
e. post staff contact information online to pressure the clinic

Explanation:

For the first question:

• Option A is essential because legal authority (as a parent) is required to access a minor's medical records to comply with privacy laws.
• Option B is essential because specifying the exact records (allergy test results) ensures the clinic provides the correct documents instead of irrelevant records.
• Options C, D, and E are not appropriate: demanding immediate emailing is unprofessional, having the school nurse call is unnecessary, and a general request for full history is inefficient and not needed for the school form.

For the second question:

• Option A is appropriate to verify that he meets the legal requirements to access the records, as the denial cites missing authorization.
• Option D is appropriate because the denial states "Missing authorization," so providing the required consent or legal documentation will address the issue.
• Options B, C, and E are inappropriate: demanding release without documentation, unauthorized access, and harassing the clinic are unethical, illegal, or ineffective.

Answer:

First question:
A. Confirm he has legal authority to access his daughter's records
B. Identify the specific the exact records he needs (e.g., allergy test results)

Second question:
A. Confirm he has the legal right to access his daughter's records
D. Provide the required consent or legal documentation