Question

select the correct answer
natasha believes that she was denied a mortgage loan for a reason other than her credit and payment history. which agency could she submit a complaint to for investigation?
a. federal trade commission
b. securities exchange commission
c. consumer financial protection bureau
d. consumer credit counseling service

Explanation:

To determine the correct agency, we analyze each option:

• A. Federal Trade Commission: Focuses on trade, competition, and consumer protection in areas like false advertising, not mortgage lending complaints.
• B. Securities Exchange Commission: Regulates securities (stocks, bonds), not mortgage lending.
• C. Consumer Financial Protection Bureau (CFPB): Oversees financial products/services, including mortgage lending, and handles complaints about unfair lending practices.
• D. Consumer Credit Counseling Service: Provides debt management/counseling, not complaint investigation for mortgage denial.

Answer:

C. Consumer Financial Protection Bureau