Question

1. what is the first step in the problem - solving process?

a) brainstorming solutions
b) implementing the solution
c) identifying and defining the problem clearly
d) blaming the person who caused the problem

1. when brainstorming solutions, what is the best rule to follow?

a) only suggest ideas that you know will work
b) encourage wild or unusual ideas without judging them at first
c) stop once you have one good idea
d) only let the leader share ideas

1. after choosing a solution, what is the next logical step in problem - solving?

a) forget about the problem
b) create an action plan to implement the solution
c) start over with a new problem
d) argue about who made the final choice

1. what does it mean to evaluate a solution?

a) to see how much it costs
b) to only focus on the negative results
c) to check if the solution actually fixed the problem
d) to write a long report about it

Explanation:

1. Identifying and defining the problem is the first step as you need to know what you're solving.
2. Brainstorming encourages all ideas without early - judgment to get creative solutions.
3. After choosing a solution, creating an action plan for implementation is the next step.
4. Evaluating a solution means checking if it fixed the problem.

Answer:

1. c) Identifying and defining the problem clearly
2. b) Encourage wild or unusual ideas without judging them at first
3. b) Create an action plan to implement the solution
4. c) To check if the solution actually fixed the problem