Question

multiple choice question
jo is giving a presentation on benefits to new employees at her company. several times she references flexible spending accounts that employees can set up. when her speech is over, one new employee asks what jo means by \flexible spending accounts.\ what guideline for effective informative speaking did jo not follow?
○ personalize your ideas.
○ relate the subject directly to the audience.
○ dont overestimate what the audience knows.
○ be creative.
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Explanation:

Jo repeatedly mentioned flexible spending accounts but did not connect the concept to how it directly benefits or applies to the new employees (the audience). She failed to make the subject relevant to their specific needs, which is a key informative speaking guideline. The other options do not fit: she did not overestimate audience knowledge (an employee asked for clarification, meaning she may have assumed too little, not too much), creativity is not the issue here, and personalizing ideas is less critical than directly relating the topic to the audience's context.

Answer:

O Relate the subject directly to the audience.