Question

question 25 (1 point) the quantitative modeling of cause - and - effect relationships between external and internal performance criteria is called ____. productivity operational efficiency interlinking sustainability question 26 (1 point) ____ measures the degree to which the output of a process meets customer requirements. learning innovation variability quality question 27 (1 point) which of the following performance perspectives in the balanced scorecard model includes percent of sale from new goods and services? the financial perspective the innovation perspective the learning perspective the customer perspective

Explanation:

• Question 25: Interlinking refers to the quantitative modeling of cause - and - effect relationships between external and internal performance criteria. Productivity is about output per input, operational efficiency is about how well operations are run, and sustainability is about long - term viability.
• Question 26: Quality measures the degree to which the output of a process meets customer requirements. Learning is about acquiring knowledge, innovation is about new ideas, and variability is about the degree of change.
• Question 27: In the balanced scorecard model, the innovation perspective includes the percent of sale from new goods and services. The financial perspective focuses on financial metrics, the learning perspective on employee learning, and the customer perspective on customer - related metrics.

Answer:

Question 25: interlinking
Question 26: Quality
Question 27: The innovation perspective