Question

question 70
1 pts
when beginning a patient encounter, what is a recommended technique to establish a positive and constructive atmosphere?
ask specific close - ended questions
use jargon to convey expertise
start with a review of systems checklist
inquire about the patients preferred name
maintain silence to engage the patient

Explanation:

Asking for a patient's preferred name shows respect and personal - connection, which helps in establishing a positive atmosphere. Close - ended questions limit communication, jargon may confuse patients, starting with a systems checklist can seem impersonal, and maintaining silence may make patients uncomfortable.

Answer:

Inquire about the patient's preferred name