Question

secret agents, spys, and other operatives use coded messages in their work. in this puzzle you must decode a scrambled customer service quotation to reveal the positive message from author ralph marston? each row contains one to three letters. these must be rearranged to fit into the blank row directly below. hint: start with the one and two letter words. weve started you off solving the first row. - ralph marston, motivational author

Explanation:

Follow the hint to start with one - and two - letter words. Rearrange the letters in each row to form words that fit in the blank row below to complete the quote.

Answer:

EXCELLENCE IN IS NOT AN ACT, BUT A HABIT. - Ralph Marston