Question

which of the following is the role of a medical assistant during a telehealth visit?
the medical assistant should set up the call and confirm that the patient has successfully connected. they should also ask some preliminary assessment questions.
the medical assistant does not have a role in a telehealth visit, since the provider and the patient are the only participants in the call.
once the call is set up, the medical assistant should not need to participate in the telehealth visit.
the medical assistant should call the patient prior to the day of the telehealth visit and explain the process they will be using.

Explanation:

A medical assistant supports telehealth visits by managing technical setup, verifying patient connection, and conducting initial preliminary assessments to prepare for the provider. The other options are incorrect: medical assistants do have an active role, their involvement isn't limited to pre-call only, and they contribute during the visit beyond just pre-call process explanations.

Answer:

The medical assistant should set up the call and confirm that the patient has successfully connected. They should also ask some preliminary assessment questions.