Question

which type of communication involves individuals sharing information with other individuals in a verbal form including face - to - face, phone, and the internet? multiple choice two - step mass advertising multistep word - of - mouth impersonal

Explanation:

To determine the correct answer, we analyze each option:

• "two - step" communication typically involves an opinion leader and then others, not just direct individual - to - individual verbal sharing.
• "mass advertising" is a one - to - many non - personal communication, not individual - to - individual verbal sharing.
• "multistep" is a more complex process with multiple intermediaries, not matching the described individual - to - individual verbal sharing.
• "word - of - mouth" communication is defined as individuals sharing information with other individuals in a verbal form, which can occur face - to - face, over the phone, or via the Internet.
• "impersonal" communication is non - personal and does not involve individual - to - individual verbal sharing.

Answer:

D. word - of - mouth