Question

1. match the obstacles to good communication with it description:

language differences
semantics
jargon
tone of message
clarity
assumption
cultural differences
prejudices and biases
noise
nonverbal boundaries
gestures
a. any sound that interferes with clear reception.
b. the most important characteristic of a message, not being direct can cause confusion and/or leave room for interpretation.
c. a scone ordered in on part of the country might be identified as something else in another part of the country.
d. dialect - variations of the language spoken by a particular group of people such as a person from the east coast having trouble understanding a person from the west coast?
e. a preconceived idea about something that could affect a message, usually negatively.
f. buzzwords, technical language, and slang such as \outside the box\ or \heads - up\. should only be used by groups that know the words.
g. body movements that might interfere with listening, smiling, nodding and shaking a fist.
h. words or phrase that mean one thing to the communicator and another thing to the audience.
i. giving the other person space before beginning communication.
j. feelings displayed in the voice. people often judge the sincerity of a speaker by his or her tone
k. making sure you understand what your audience knows before you deliver a message.

Explanation:

Language differences can be due to dialect - as described in option d. Semantics deals with words having different meanings for communicator and audience (h). Jargon is technical language meant for specific groups (f). Tone of message is the feelings in the voice (j). Clarity is about not being direct causing confusion (b). Assumption is a preconceived idea (e). Cultural differences can lead to different identifications of the same item (c). Prejudices and biases are not directly matched here. Noise is sound interfering with reception (a). Non - verbal boundaries include giving space. Gestures can interfere with listening etc. (g).

Answer:

Language differences - d
Semantics - h
Jargon - f
Tone of message - j
Clarity - b
Assumption - e
Cultural differences - c
Noise - a
Nonverbal boundaries - i
Gestures - g